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Patient Safety and Quality Improvement

(031) An Open-Source Web Application Framework for Institutional Telecommunication

Monday, October 2, 2023
2:45 PM – 3:45 PM East Coast USA Time

    Presenting Author(s)

  • Christopher A. Puchi, MD

    Otolaryngology-Head & Neck Surgery Resident Physician
    Northwestern University Program
    Chicago, Illinois, United States

    • Senior Author(s)

  • Christopher A. Puchi, MD

    Otolaryngology-Head & Neck Surgery Resident Physician
    Northwestern University Program
    Chicago, Illinois, United States

Disclosure(s):
Christopher A. Puchi, MD: No relevant relationships to disclose.


Introduction: Otolaryngologists often work in inter-professional teams across single or multiple institutions, making excellent communication a crucial component of patient care, however it can be difficult to contact relevant parties as contact information is often decentralized, difficult to obtain, and sometimes difficult to interpret. We demonstrate an open-source framework for a cross-platform web application used to aggregate key contact information and facilitate telecommunications across an entire institution.

Methods: A framework static web application was developed as using the HTML, CSS, and JavaScript languages. Fuzzy searching was facilitated by use of the Fuse.js open-source library. The computer code was uploaded to a GitHub open–source code repository and deployed to GitHub Pages for static hosting.

Results: A streamlined, reactive, static web application was deployed and made available for use. The application consists of two main components: a page to facilitate dialing of prefix-dependent shortened telephone numbers; and a page to facilitate access to key contact information, with fuzzy search functionality to allow for inexact matching of entries relative to the user input. Open-source code for the application was made available for inspection and revision.

Conclusions: Using free, readily accessible software development tools, we created an open-source framework to facilitate deployment of a web application to streamline telecommunication across an institution. The open-source code allows for use and modification as needed to suit users' needs.